Tag: automation
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The PrivyBot architecture: why MCP matters
I keep trying to explain a Convoso MCP server to my boss. He’s the IT Lead. Smart, technical enough to follow the architecture, not…
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By 4PM I Know Exactly Where We’ll Close at 6PM
The End of Day Metrics told us what happened yesterday. I built a system that tells us where we’ll close at 6PM — by…
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I Stopped Watching the Dialer and Built Something to Watch It for Me
A CLI tool became a loop. The loop grew and had kids for a year. Then I stopped building and started writing a spec.…
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How to Automate YouTube Shorts with Python and FFmpeg
One recording session, a month of Shorts. OBS captures, Python extracts the beats, FFmpeg assembles with title cards and normalized audio. Here’s the full…
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The DNC Request That Used to Take 15 Minutes Now Takes 3 Seconds
Every minute a flagged number stays active is a minute of compliance exposure. Here’s what it looks like to close that window — and…
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How to Manage AI Coding Agents Without Losing Control
AI coding agents optimize for appearing done rather than being done. Here’s the three-layer methodology — Director, Pipeline, Agent — with the proof standard…
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A Year In, I Realized I Had Automated My Job Away
Six months learning the friction. Six months building. By month twelve, the job was monitoring itself — and I knew exactly what that meant.
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I Didn’t Build the Pipeline I Planned. I Built the One That Worked.
I set out to build a fully automated AI content pipeline. No recording, no editing, no me. What I actually built was a FFMPEG…
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How to Build a TCPA Compliance Audit Trail for Your Contact Center
A TCPA complaint has one question: can you prove the call was compliant? If the answer requires reconstructing removal history from four systems by…